Decreasing Resistance to Change — The Finger, Arm and Leg Exercise for facilitating discussion

In The Dilbert Principles, Dilbert said, “Change is good. You go first.” That one little quip captures the essence of trying to do something differently. Change is commonly resisted and often actively resisted, combined with a variety of reasons and excuses. People tend to rationalize the many reasons why something cannot be changed. Let me […]